Kernel of Truth

DORA – Digital Operational Resilience Act

📘 What is DORA?

The Digital Operational Resilience Act (DORA) is a European Union regulation aimed at strengthening the resilience of the financial sector against ICT-related disruptions such as cyberattacks, system failures, or third-party outages.

DORA introduces binding rules for financial entities and critical service providers to ensure they can withstand, respond to, and recover from operational disruptions.

In force: Adopted in 2022
Applies from: 17 January 2025


⚖️ Who Must Comply?

DORA applies to a wide range of financial entities operating in the EU, including:

  • Banks and investment firms
  • Insurance and reinsurance companies
  • Payment institutions and e-money providers
  • Crypto-asset service providers
  • ICT third-party providers (including cloud service providers)

🧱 Key Pillars of DORA

PillarDescription
ICT Risk ManagementFirms must maintain robust internal controls for detecting, protecting against, and recovering from ICT incidents.
Incident ReportingSerious ICT-related incidents must be reported to national authorities within tight deadlines.
Digital Operational Resilience TestingRegular testing, including advanced threat-led penetration testing (TLPT), is mandated.
Third-Party Risk ManagementGovernance of ICT providers, including contract requirements and concentration risk.
Information SharingEncourages secure threat intel sharing between regulated entities.

🔍 DORA vs Other Frameworks

RegulationFocusScopeRegion
DORAICT resilience in financial sectorLegal mandateEU
NIS2Cybersecurity across essential sectorsDirectiveEU
ISO 27001Information securityVoluntary standardGlobal
SOC 2Operational controlsVoluntary auditGlobal

🕒 Timelines & Enforcement

  • January 2023: Regulation entered into force
  • January 2025: Full compliance required
  • Ongoing: Regulatory Technical Standards (RTS) issued by EBA, ESMA, and EIOPA

Non-compliance may result in fines, sanctions, or loss of operating licence.


🛠️ Practical Implications

For security and ops teams:

  • Conduct gap assessments against DORA requirements
  • Implement or enhance incident response playbooks
  • Audit third-party service agreements for DORA alignment
  • Develop a digital resilience testing calendar
  • Centralise incident logging and classification